Ford Certified Pre-Owned Vehicle Program
Air conditioning and heating
High-tech (hybrid, SYNC, etc.)
Mount your spare if you have a flat tire
Jump start for dead batteries
Unlock your vehicle if you are locked out (doesn’t include the cost of making spare keys)
Bring you fuel if you run out, up to two gallons of gasoline or five gallons of diesel fuel at no charge
Tow your disabled vehicle to the nearest qualified Ford or Lincoln Mercury Dealership within 35 miles
Notify the police for you if you need assistance.
Travel expense reimbursement, worth up to $500, for up to three days of lodging, meals and rental vehicle if breakdown occurs more than 100 miles from home.
Destination expense assistance of up to $75 to cover the emergency cost of a taxi, shuttle or rental car to get you to your destination
Rental car reimbursement of up to $30 per day for up to five days if your vehicle requires overnight mechanical repairs
Ford CPO Program
If a vehicle doesn’t meet our strict criteria, we won’t certify it. It’s that simple. Each vehicle must pass a rigorous 172 point-by-point inspection by Ford factory-trained technicians. Only those vehicles that pass can become Ford Certified Pre-Owned vehicles.
Each Ford Certified Pre-Owned vehicle also undergoes a comprehensive mechanical reconditioning process during certification. To ensure the highest standard of quality is met, only new, Genuine Ford, Motorcraft® or Ford-authorized replacement parts are used during this reconditioning. Find out more at University Ford of Durham, NC.
The Ford 172-Point Inspection
Prior to delivery of your vehicle, the following checks and inspections were performed. Any item(s) that did not pass our 172-point inspection have been replaced or repaired.
Ford Powertrain Warranty
Peace of mind comes standard on every Ford Certified Pre-Owned vehicle since each includes 7-year/100,000-mile powertrain limited warranty coverage, backed by Ford Motor Company.
Ford Warranty Coverage
Coverage for the engine, transmission and more. Service is available at any Ford or Lincoln Mercury Dealership nationwide. Our manufacturer-backed limited warranty is fully transferable to future owners at no cost, a resale benefit that can be transferred from owner to owner.
For extra peace of mind, 24/7 Roadside Assistance (towing, jump starts for dead batteries, flat-tire changes on-site, and lockout services) is included for the duration of the powertrain limited warranty coverage. Want additional coverage? Ask your dealer about Ford Extended Service Plans.
Ford Comprehensive Warranty
We’ve ensured your peace of mind with our comprehensive limited warranty. The warranty covers more than 500 components, including many high-tech parts. Areas of coverage include:
Every Ford Certified Pre-Owned vehicle comes with a 12-month, 12,000-mile limited comprehensive warranty covering more than 500 compenents PLUS a 7-year/100,000-mile powertrain limited warranty.
You can choose to extend your comprehensive limited warranty past the 12-month--12,000 miles by purchasing a Ford Extended Service Plan. Ask your dealer.
Complimentary Roadside Assistance
24 Hour Complimentary Roadside Assistance is provided for the duration of our powertrain limited warranty coverage, which means you’re automatically covered for 7 years or 100,000 miles from the original in-service date. That's 24 hours a day, seven days a week, all yearlong, in case of breakdown, blowout, bad weather, etc.
Our program even covers you for things that aren’t the car’s fault, such as if you run out of gas, lose your keys and more.
Roadside Assistance will:
Plus, if you have trouble far from home, Ford CPO gives you the additional benefits of:
Roadside Assistance is available to you whenever you need it, throughout the 50 United States and Canada.